Your Technology Partner in Mortgage Intermediation
Our goal is to bring innovation to your mortgage intermediation business to double your operations, reduce management costs and increase customer satisfaction.
The intermediation ecosystem
A mortgage operation connects six actors that must coordinate seamlessly. CLOUD Hipotech is the conductor.
Buyer
The person looking for their mortgage. The centre of the entire process — their home, their most important decision.
Broker / Intermediary
Advises the client, negotiates with banks, manages documentation and coordinates the entire operation.
Real Estate Agency
Origin of many operations. Natural referrer for the broker. Key acquisition channel.
Bank
Offers mortgage products, evaluates and approves operations.
Appraisal
Values the property to determine the guarantee value.
Notary
Formalises the operation — the moment of signing.
Pain points
Mortgage intermediation involves a series of steps, procedures and complex processes whose simplification is a real challenge.
Lead acquisition processes and connection with multiple data sources, integrating pre-scoring and artificial intelligence for pre-qualification.
Definition of banking products suited to each client profile.
Case file creation for lead analysis and information gathering to assess viability.
Management of viable mortgage operations through coordination with banks to obtain binding offers.
Dynamic assignment of operations to sales teams, with continuous monitoring aimed at improving results.
Client portal, Banking portal, Partner portal.
CLOUD Hipotech and the intermediation phases
The complete flow of a digitalised mortgage operation.
Acquisition
Attract qualified, verified and viable leads, ensuring that information entering the system is already clean, structured and aligned with defined commercial criteria.
Qualification
Optimise assignment, management and enrichment of lead information to convert it into a viable, prioritised operation ready for analysis.
Operation
Transform a commercially viable operation into a concrete, binding bank proposal, streamlining document management and communication with financial institutions.
Signing
Ensure the client formalises the operation by accepting a bank proposal and signing at the notary within the planned deadlines.
CLOUD Hipotech: your vertical CRM/ERP
The platform that connects all actors in the mortgage ecosystem in a single system.
CLOUD Hipotech is a vertical CRM/ERP developed over 8+ years specifically for the mortgage intermediation sector. It is not a generic CRM adapted — it is a solution born from the industry.
It centralises all operations: from client acquisition to notary signing, through bank negotiations, document management and real-time tracking of every operation.
As an EaaS solution, the client owns their cloud infrastructure, data and processes. 100% customisable and scalable — from an independent broker to a national network of intermediaries.
Agentic AI in mortgage intermediation
CloudIA transforms the daily operations of the mortgage intermediary.
Document analysis
Automatic extraction and validation of client documents, reducing errors and processing times.
Product matching
Automatic analysis of the client profile against the bank product catalogue to find the best options.
Smart follow-up
Automatic alerts and reminders about operations needing attention, pending documents or critical deadlines.
Process automation
Automatic generation of reports, proposals and communications with each ecosystem actor.
Regulatory compliance
Automatic verification of regulatory requirements and mandatory documentation.
Data governance
Your data in your cloud infrastructure. Full control, complete traceability, ISO 27001.
Intermediary vs. Bank
The bank wants to sell a product. The intermediary wants the client to have the best product. This difference changes everything.
Ready to transform your operations?
Request a discovery session and we'll show you how CLOUD Hipotech can help you scale your mortgage intermediation business.
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